Imagine Tours & Awesome Adventures acts as an agent only. We sell various travel related products on behalf of numerous transport service providers, including but not limited to hotel, tours, airlines, cruise lines and rail. Imagine Tours & Awesome Adventures does not own, operate, manage or control these independent suppliers of services and is not liable for their acts or omissions.
Our obligation to you is to make travel bookings on your behalf and arrange relevant contracts between you and the travel service providers. We do not have the authority to make any representations concerning the travel service providers’ refund and cancellation policies. All bookings are subject to the terms and conditions and limitations of liability imposed by these providers as regards their refund and cancellation policies.
You understand that your legal recourse concerning refunds and cancellations is against the specific provider, not Imagine Tours & Awesome Adventures.